Thursday, October 15, 2015

GHC15: Crucial Conversations in Your Career


"Crucial Conversations"

Defined as having:
  • High stakes
  • Differing opinions
  • High emotions
Tactics for dealing with difficult teammates:
  • Be inclusive while you escalate
  • Put them in the position of asking for guidance:
    • How do you think x process should go?
    • I'm having problems with x step in the process
General tactics for approaching the conversation:
  • Be your own advocate (have solutions in mind)
  • Prepare examples
  • Don't minimize your feelings
  • Have goals you want to achieve
  • Determine specific action items to resolve issues 

Speakers from the GHC15 Session:
  • Jennifer Wang
  • Susanne Lehmann
  • Wei Wu
Wiki Summary
Official Description

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